Bespoke sessions provided on request
Course/Workshop: Communication and Interpersonal Skills (SNOWDROP)
Audience: Open to all
Duration: 3 hours
Cost: £300 plus travel expenses (to be confirmed on application)
Capacity: 15 delegates per session
Level: Novice to Competent * / ***
An interactive and engaging workshop using the SNOWDROP mnemonic to promote person centred communication covering:
- SNOWDROP framework (Sensitivity, Non-verbal, Open-mindedness, Words, De-escalate, Reflect, Organise, Pause)
- Body language and emotional regulation
- Opportunity to practice using the framework model
Applicable across clinical and non-clinical settings, this workshop improves your day-to-day communication with patients, families, and colleagues.
Why choose St Richard’s Hospice as your learning provider?
- Delivered face to face by experienced facilitators and expert palliative and end of life care clinicians
- Tailored to individual and team learning needs
- Offer real life, practice-based applications
- Contribute towards professional revalidation requirements
- Learning outcome levels mapped to Benner’s framework for clinical competence
- By choosing our courses and workshops, you are supporting patients, their loved ones and bereaved people across Worcestershire.
This course can be delivered in our hospice building in Worcester or at a suitable alternative venue to suit you.
Benner’s framework for clinical competence:
* Novice
** Advanced beginner
*** Competent
**** Proficient
***** Expert