Assistant Shop Manager – Malvern

The role

We have an exciting opportunity for you to join the team as an Assistant Shop Manager working at our Malvern Department Shop. The post holder will play a key role working closely with and deputising for the Shop Manager in all aspects of running a thriving and busy charity shop.

Our retail roles are full of variety and can range from using your creativity and flair in all aspects of merchandising the shop, to then, recruiting and training our wonderful team of shop volunteers.

You will assist in achieving set income targets and maximising sales, where you can make a real difference in contributing to the income generation for St Richard’s Hospice and raise the funds needed to provide care to patients and loved ones across Worcestershire.

The hospice currently has 18 stores throughout Worcestershire, which achieved a turnover of £3.5m last year through the sale of good quality clothes, bric-a-brac, books and furniture, donated by local people.

This post requires an Enhanced Disclosure and Barring Service check.

About you

You will have excellent customer service and have some experience and working knowledge within a retail environment or a customer focused role, ideally with team leader or management experience. You will also have the ability to work cohesively and motivate a team.

You will be business minded and be commercially aware, with a creative eye for fabulous window and shop displays. This is a standout opportunity to further develop your retail skill set, experience, and leadership skills in a supportive working environment.

What we offer

We offer a competitive salary and a wide range of benefits including;  

• Fantastic team where everyone is welcomed and empowered to give their best
• Supportive management – keen to develop you
• Generous annual leave (seven weeks including bank holidays)
• Benenden Healthcare offering diagnosis, treatment, 24/7 GP and mental health advice lines, discounts etc. or Cash plan giving cash back for day to day healthcare such as optical or dental costs
• Opportunities for flexible working
• Family friendly policies
• Fabulous subsidised on-site café
• Pension scheme and opportunity to continue NHS pension for clinical staff
• Free Will writing service

Find out more

If you would like to find out more information, please contact:

Matt Tudor, Recruitment Co-ordinator on 01905 763963 or email