Christmas Tree Collection

• How much should I donate?

You can make a donation of your choice, and if you are a UK tax payer you can also Gift Aid your donation. Gift Aid is a government scheme for UK charities to reclaim the tax you have paid and gain 25% more at no extra cost or hassle to you. Where possible, please can you consider adding Gift Aid to your donation if you are a UK taxpayer.

• Who will be collecting my tree(s)?

Our Christmas tree collection service is entirely supported by corporate businesses and hospice supporters, who will come with a van to take your tree(s) away. They are giving up their time and resources to help collect and recycle trees for a donation of your choice. This means that every penny of your donation will come directly to St Richard’s Hospice, helping us continue our specialist care and services for people in Worcestershire.

• Where do I leave my tree(s)?

We require your tree(s) to be left in the specific area you have chosen during registration. It will need to be in a visible and accessible spot outside your house/organisation. If visibility from the road is poor, please make a note of this when registering your tree collection. Our collection service does not include removing the tree(s) from inside your house/organisation.

• Can I choose the time for collection?

No, we can’t specify the collection time.

• Do I have to be home when you come to collect my Christmas tree(s)?

No, you do not have to be home/present for us to collect your tree(s). Once your booking is confirmed, we do not need you to sign anything and our volunteers won’t knock the door when they arrive.

• I have multiple sites with trees. Can I have my trees picked up from different locations?

Yes, however you will need to register each location for tree collection separately.

• Will the collection go ahead if there is severe weather/heavy snow?

We will advise you of any changes to the collection date if there are issues with the weather. The safety of our volunteers is paramount and we will be guided by weather warnings. We will advise you accordingly via email if there is a change of date for collection. Please keep an eye out for emails from us if there are severe weather warnings in place.

• Do you collect and recycle artificial trees?

No, we do not offer collection and recycling service for artificial Christmas trees, however if your artificial tree is in excellent condition you can donate this to one of our hospice charity shops. Click here to find your local St Richard’s Hospice charity shop ➜

• Do you remove and recycle decorations?

Our collection service does not include removing decorations off your tree(s). We require all the decorations and stand/bucket to be removed prior to collection.

• What happens to my tree after it is collected?

We take all Christmas trees that we collect to our experienced volunteer chippers, who will chip your tree(s) to be then be reused in multiple, environmentally friendly ways.

• Is there a maximum height that you will collect?

We can collect any size tree(s), however if your tree is over 7ft and you are able to, please can we kindly ask it is chopped down into more manageable pieces for our volunteers to collect and get into the vans.